Services on Demand
Journal
Article
Indicators
- Cited by SciELO
- Access statistics
Related links
- Cited by Google
- Similars in SciELO
- Similars in Google
Share
Investigación y Educación en Enfermería
Print version ISSN 0120-5307On-line version ISSN 2216-0280
Abstract
BELTRAN-SALAZAR, Oscar Alberto. Impersonal Care or Humanized Care: a Decision Made by Nurses? Hourglass Model. Invest. educ. enferm [online]. 2016, vol.34, n.3, pp.444-455. ISSN 0120-5307. https://doi.org/10.17533/udea.iee.v34n3a03.
Objective.
This work sought to understand the meaning of the experience of caring and how patients, family members, and nurses describe it.
Methods
This was a phenomenological interpretive study with 16 adult participants between 29 and 62 years of age, selected through purposeful sampling. The study was based on in-depth interviews to construct the information and on the procedures proposed by Munhal for the analysis.
Results
This work revealed a complex relation, understood as vicariant, between humanized care and impersonal care that influence upon independent aspects of the social and legal system, health institutions, and nurses. The themes comprising the experience of humanized care are described in the “hourglass” model.
Conclusion
Humanized care can displace impersonal care or vice versa, according to the orientation of nurses in the care practice and some elements from the institutional context.
Keywords : nursing care; humanization of assistance; dehumanization; adult; qualitative research..