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Revista Médica de Risaralda
Print version ISSN 0122-0667
Abstract
MEDINA, Álex Iván; GALLEGOS, Cecilia del Pilar; BELEN PEREZ, Daniela and SAN MARTIN, Gustavo Adolfo. Detecting critical knots to decrease the waiting time when caring the pelvic organ prolapse in a chilean public hospital. Revista médica Risaralda [online]. 2020, vol.26, n.1, pp.38-46. ISSN 0122-0667. https://doi.org/10.22517/25395203.15181.
Introduction:
The high number of patients is a common issue in public hospitals that causes a negative impact on the users due to the increment in the waiting lists and in the waiting time to be treated.
Objective:
To improve the clinical process for caring pelvic organ prolapse in a chilean public hospital.
Methodology:
The methodology was focused on identifying critical knots using flowcharts and diagnosing the patient's process from their admission until their discharge from the hospital.
Results:
Some solutions were proposed for each critical point identified so as to accelerate the process, thus improving users’ health caring. As a result, the high number of people in the waiting lists and the waiting time decreased substantially.
Keywords : Evaluation process; hospital care; prolapse.