Abstract

BENITEZ-SANA, Rosa María. High-performance work systems and healthy organization model to deal with the psychological impact of COVID-19 on healthcare workers. estud.gerenc. [online]. 2021, vol.37, n.159, pp.167-177.  Epub July 27, 2021. ISSN 0123-5923.  https://doi.org/10.18046/j.estger.2021.159.4376.

This work aimed to design a theoretical model of human resources management in organizations, whose practical application provides management tools for human resources departments, specifically in the health sector. As an own contribution, a methodology that brings together various contrasted application models was developed. As a result, an own theoretical and integrative model, which combines high-performance work systems and the healthy and resilient organization model, was obtained, as a background to individual and collective work engagement. The possible practical implications and the usefulness of the proposed model for human resources departments in the health sector are highlighted, to deal with the psychological impact of the COVID-19 pandemic on healthcare workers.

Keywords : work engagement; healthy and resilient organization; engagement climate; healthcare sector; COVID-19.

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