Abstract

SIERRA-TOBON, Sara  and  DIAZ-CASTRILLON, Carlos E.. Emotional intelligence and clinical practice in pandemic times. CES Med. [online]. 2020, vol.34, n.spe, pp.59-68.  Epub Aug 31, 2021. ISSN 0120-8705.  https://doi.org/10.21615/cesmedicina.34.covid-19.9.

The changes generated by the COVID-19 pandemic have meant countless challenges in clinical practice, in which health personnel have had to adapt professionally and emotionally. Four skills in emotional intelligence that are particularly important in clinical practice (self-awareness, self-regulation, social awareness and relationship management) are the subject of reflection in this article. Strengthening emotional intelligence in health professionals contributes to their personal well-being, prevents burnout syndrome and helps create safe working environments, which are fundamental objectives when facing challenges such as the current pandemic.

Keywords : Emotional intelligence; Burnout; Health professional; Pandemic; COVID-19.

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