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Revista de Salud Pública
Print version ISSN 0124-0064
Abstract
LEON, Francisco J. et al. Regulation Compliance in drugstores with glucometry service in four cities of Santander-Colombia. Rev. salud pública [online]. 2019, vol.21, n.3, pp.317-323. Epub May 05, 2020. ISSN 0124-0064. https://doi.org/10.15446/rsap.v21n3.79996.
Objective
To evaluate the compliance of the service of glucometry in drugstores in the department of Santander - Colombia.
Methods
Cross-sectional observational study. An assessment instrument based on the normativity and validated by experts was used.
Results
The poll was applied to 68 drugstores. The results were categorized as follows: human resources, equipment, infrastructure, documentation - registration, and surveillance and control processes. In the first category, shortcomings related to the academic training of the staff in charge of the drugstore were identified, with a compliance percentage of 66,2% and in the training of personnel in the management of the glucometry equipment, 35,3%. In general, the knowledge of the regulations by the staff was 36,8%. In the equipment and infrastructure categories, a level of compliance of more than 50% is evident for all items, xcept in those related to calibration equipment. In the fourth category, specifically in documentation and registration, the levels of regulatory compliance are less than 50% in all items, except in the one related with the information that is offered to the patient during the procedure. The results show a failure in the surveillance and control processes, where only 57,4% of the establishments confirm inspection visits.
Conclusions
The results of this study reveal widespread ignorance of the regulations in drugstores that provide the glucometry service; consequently, not all regulatory requirements are met. Promoting training programs and strengthening the culture of self-evaluation guarantees safe processes for the patient.
Keywords : Diabetes mellitus; pharmacies; containment of biohazards; public health (source: MeSH, NLM).