Resumen

LOPERA BETANCUR, Martha Adiela. The call for life: urgent care at home. Invest. educ. enferm [online]. 2008, vol.26, n.1, pp.78-84. ISSN 0120-5307.

Objective: to identify situations when people request urgent home care. Methodology: the ethnographic approach was used. The information was gathered with interviews and observations of adult people that received urgent attention at home, in the city of Medellín-Colombia between January of 2005 and December of 2006. Results and discussion: the people call to request urgent help when they suffer a circumstance and a necessity. Circumstance, is the event of health that alters the daily life, added to critical situations in the surroundings like self diagnosis and emotion. Necessities are individual and ask for immediate help when the circumstance looks urgent. The necessities found in this study were to have company; security, transport and tranquillity. Conclusions: the situations that push the people to request non programmed help from their house are health events that alter daily life. The circumstances and necessities are individual matters that require of that the health services provider discover and solve them.

Palabras clave : attention of emergency at home needs of urgency care; knowledge in health.

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