Resumen

ARCOS-GRIFFITHS, Estela; VOLLRATH-RAMIREZ, Antonia; MUNOZ-GONZALEZ, Luz Angélica  y  SANCHEZ-SEGURA, Ximena. Understanding the Children Integral Protection Public Policy Management in Chile. Rev. Gerenc. Polit. Salud [online]. 2016, vol.15, n.31, pp.52-62. ISSN 1657-7027.  https://doi.org/10.11144/Javeriana.rgyps15-31.cgpp.

Social inequality adversely affects children development, which is the reason why it was relevant to understand the experiences of the process management professionals of the Children Integral Protection System in a commune of the Metropolitan Region in Chile. Method: qualitative descriptive research. We interviewed twelve professionals with certain position and functions in a public family health center. We used an in-depth interview, and, for data interpreting, we used the phenomenological method from Schütz’s perspective. Findings: we uncovered the relevant role they attributed to themselves in the implementation of the system and they highlighted the complexity and difficulties in the systemic management required by the policy. Experiences related to resistance to change were brought up, and also related to management fragmentation, the hegemony of the biomedical paradigm, and the importance of citizen participation. The information reported justifies the development of competencies to set in pace a new systemic health management in the cross-sectional network of the local territory.

Palabras clave : social policies; inequality; management; primary care; social phenomenology; cross-sectional action.

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