Resumen

GONZALEZ CID, Claudia Andrea. Endless days in Pandemic: the cases of teleworkers in the commerce and services sectors in Chile. Rev. colomb. soc. [online]. 2023, vol.46, n.1, pp.23-45.  Epub 02-Mayo-2024. ISSN 0120-159X.  https://doi.org/10.15446/rcs.v46n1/96550.

The document proposed here will focus on telework (TT), a form of remote work basically defined by the use of ICT and the flexibility of work places and times. Specifically addressing the condition of teleworkers in two sectors that due to the Pandemic are configured as typical sectors, because they are highly teleworkable, and high risk given the close physical contact they entail, these are the commerce and service sectors. The relocation of the TT, that in a Pandemic has been in the homes, stresses the times and traditional forms of work, especially intensifying the occupation times of teleworkers, since they are the ones who preferably assume the care and domestic tasks, translating into the exper-ence of long hours of work due to the concurrence of productive and reproductive work. However, this concurrence does not affect all teleworkers in the same way, but differs ac-cording to a series of categories to which they ascribe, particularizing work and life experi-ences, as well as the reconciliation strategies between work and idleness that they display. The objective of this document is to propose a situated conceptual scaffolding that allows understanding the tensions and diverse and unequal work experiences of women who work in the TT, in the moments of pandemic and projecting scenarios of a post-pandemic future. To do this we used a review of recent literature and seminal references in the social studies of work, paying special attention to the condition of female workers. The method-ology basically consisted of a review of the literature and work statistics after a character-ization of the current condition of teleworkers. The main contribution is to advance in the definition of useful conceptual notions in the analysis of a female workforce that includes significant heterogeneity. TT in particular would constitute a conceptual challenge, since the approaches used up to now have been applied to precarious jobs and would not admit a heterogeneity of working conditions that are not necessarily or always precarious.

Palabras clave : Chile; conciliation; pandemic; production; reproduction; teleworkers.

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