Resumen

BUITRAGO RUBIANO, Ricardo Ernesto. The manager and the organizational complexity: an important factor in the process of internationalization. suma neg. [online]. 2012, vol.3, n.spe3, pp.71-78.  Epub 01-Mar-2021. ISSN 2215-910X.

The internationalization processes of the firm require capabilities that differ from those that support local efforts. Accordingly, managers face special challenges when confronted with the possibility of going abroad. The purpose of this paper is to emphasize the importance of processes carried out by individuals in the deep internationalization and organizational complexity, and therefore the role of decision makers as fundamental actors for change and stability. The methodology is a literature review of articles from the International Business and Management field. The findings are that the social and economic impacts of internationalization efforts go well beyond the realm of the firm, therefore well-rounded managers with global mindsets and social sensitivities can make decisions that work at many levels.

Palabras clave : Management; complexity; internationalization.

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