Resumen

LOZANO OVIEDO, Jonathan; CHAMORRO BELALCAZAR, Vicente Fernando  y  BRAVO BASTIDAS, Juan José. SEARCH APPROACH FOR OPTIMAL REFERENCE VALUES FOR SCOR METRICS. Rev.EIA.Esc.Ing.Antioq [online]. 2014, n.22, pp.23-37. ISSN 1794-1237.

This paper proposes a decision strategy related to the use of SCOR (Supply Chain Operations Reference Model) metrics in an organization that is a very common tool to conduct exogenous benchmarking by comparing SCOR values of the company with respect to those of the leaders of industry. We propose instead an endogenous or internal benchmarking comparing those SCOR values with optimal ones from the same company associated with a mathematical optimization process of the firm. Starting with the case of indicators associated with suppliers operations, we highlight the usefulness of the endogenous comparison where differences between the optimal and actual SCOR values leads to some gaps which effectively guide some improvement paths. These paths may include the need to review SCOR lower level metrics based on the analysis of the upper SCOR level. Given the focus on optimization, these improvement proposals consider the best use of available resources in the company without additional investment.

Palabras clave : SCOR Model; Optimization; Supplier; Supply Chain; Benchmarking.

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