Resumen

ARIAS CHARRY, Jakeline et al. PRENATAL CONTROL QUALITY PERFORMED BY NURSING PROFESSIONALS IN A PUBLIC HEALTH SERVICE PROVIDER, MANIZALES 2007. Hacia promoc. Salud [online]. 2008, vol.13, n.1, pp.131-142. ISSN 0121-7577.

The main objective of this descriptive study is to identify some aspects regarding the quality of prenatal care conducted by the nursing professionals in a public Health Service Provider (IPS by its initial in Spanish) in Manizales in 2007, based on the degree of adherence to the technical norm for early detection of changes in the pregnancy included in Resolution 412 of 2000. The study was done using information obtained from medical records, evaluating the points earned in each item according to the criteria in Annex 1. The population included 613 pregnant women enrolled in the prenatal control program of said IPS, and 120 women selected for the sample using the frequency distribution technique. For diagramming the results, bar charts were used displayed in a comparative manner. The results show that some variables such as temperature, education to pregnant women, application and analysis of paraclinical exams, referral to the childbirth preparation course, dentist referral, and the adoption of conducts in case of maternal weight and uterine height alterations, were in a 25% and 70%. The variables evaluated regarding the users’ satisfaction included the perception of the benefit obtained, preference for a particular nurse during the check-ups, service satisfaction, were described by the users with levels above 80%. In addition, an evaluation of the infrastructure and provision of the doctors’ offices was also made, comparing the information collected in the assessment form, included in Resolution 1043 of the Quality Mandatory System for the General Social Welfare Health System, for enabling health services. This evaluation found lack of stretchers with stirrups, speculums and slides within the doctors’ offices. In conclusion this study shows that the adhesion of nursing professionals to Resolution 412 of 2000 is between 70 and 90%.

Palabras clave : Quality of health care; prenatal care; nurse; patient satisfaction.

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