Resumo

FLORES RIOS, Brenda L et al. Interpreting the mexican standards for software process implementation and capacity assessment under a knowledge management approach. Rev.fac.ing.univ. Antioquia [online]. 2014, n.71, pp.85-100. ISSN 0120-6230.

This paper presents the involvement of Knowledge Management in Process Improvement when applying Mexican Standards for software process implementation (NMX-I-059-NYCE-2011) and process capability assessment (NMX-I-15504-NYCE-2010). We discuss and characterize the types of knowledge found in a software development company. From this characterization, we distinguish the first two levels of knowledge involved in a software process improvement project based on knowledge.

Palavras-chave : Knowledge management; software process improvement.

        · resumo em Espanhol     · texto em Espanhol     · Espanhol ( pdf )