Resumo

MANAS VIEJO, Carmen  e  MENDOZA CORTES, Vanessa. Analysis of a workshop on police intervention in emergency situations: constructive and dialogic debate on violence in heterosexual couples. Rev. Crim. [online]. 2023, vol.65, n.2, pp.57-69.  Epub 13-Nov-2023. ISSN 1794-3108.  https://doi.org/10.47741/17943108.483.

The following is an analysis of the experience in the university expert course on “Prevention of Gender Violence”, a course carried out by the University of Alicante in coordination with the Generalitat Valenciana and the Valencian Institute of Public Safety and Emergencies (IVASPE) aimed at security forces and corps (FFCCS). The objective is to improve communication skills and techniques in emergency interventions for violence in heterosexual couples. Our experience is framed within a 10-hour specialised training workshop design within the framework of the subject “Communication skills and techniques”, whose development is based on the capacity that constructive dialectics has for coping and social transformation, as well as on the conception of violence against women as an attack on human rights and the relevance of effective communication skills and techniques in police intervention in this type of emergency. Our results show a good structuring of police intervention in three phases (arrival, development and closure) and the need to deepen the intervention and protocol to observe with the aggressors.

Palavras-chave : Violence; skill; communication technique; police intervention; emergency; heterosexual couple.

        · resumo em Português | Espanhol     · texto em Espanhol     · Espanhol ( pdf )