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Revista EAN
versão On-line ISSN 0120-8160
Resumo
GALVIS-LISTA, Ernesto Amaru; GONZALEZ-ZABALA, Mayda Patricia e SANCHEZ-TORRES, Jenny Marcela. An Exploratory Study on the Implementation Status of Knowledge Management Processes in Software Development Organizations in Colombia. Rev. esc.adm.neg [online]. 2016, n.80, pp.73-90. ISSN 0120-8160.
This article describes a research study about the current state of the implementation and importance of eight processes of knowledge management (KM) in 169 organizations which develop software in Colombia. Data was collected from a poll used to explore the current state of the implementation of eight processes of knowledge management proposed by the Model of Reference of Knowledge Management Processes from the perspective of expected outcomes and purposes. Results show that organizations developing software in Colombia really take into account the relevance of knowledge management, but their implementation stage of processes is still acceptable.
Palavras-chave : Knowledge management processes; software development organizations; Colombia; research study.