Resumo

ARCINIEGA, LUIS M; WOEHR, DAVID J  e  L. POLING, TAYLOR. IMPACT OF VALUE DIVERSITY AMONG TEAM MEMBERS ON TEAM PROCESS AND TASK PERFORMANCE. rev.latinoam.psicol. [online]. 2008, vol.40, n.3, pp.523-538. ISSN 0120-0534.

This study investigates the impact of value diversity among team members on team process and performance criteria on two tasks of differing social interaction demands. Specifically, the criteria of interest included task conflict, relationship conflict, cohesion, and team efficacy and task performance on two tasks demanding different levels of social interaction. Utilizing a team work simulator and a sample comprised of 22 teams of five to seven individuals, it was demonstrated that value diversity directly impacts both task performance and process criteria on the task demanding low social interaction. Meanwhile, in the task requiring high social interaction, value diversity related to task performance via the mediating effects of team processes. Some specific actions are proposed in order to apply the results of this research in the daily context of organizations.

Palavras-chave : values; teams; job performance; working conditions.

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