Resumo

ARREDONDO TRAPERO, Florina Guadalupe; ROSAS FERRER, José Antonio  e  VILLA CASTANO, Lida Esperanza. Organizational citizenship behaviour and CSR. Cuad. Adm. [online]. 2011, vol.24, n.43, pp.221-239. ISSN 0120-3592.

There is an analysis of the citizenship behaviour of workers who take part in voluntary work projects promoted by their company as part of its corporate social responsibility. There is an evaluation of whether this participation develops attitudes in the workers involved which are different from those of workers who do not participate in this kind of projects. The research was conducted in a Mexican food business that pursues CSR projects in the contexts of community, environment and quality of life at work; it found that those who took part in the voluntary work show signs of civic awareness the benefit the organization as a whole and further, help to achieve the specific objectives of their project.

Palavras-chave : Organizational citizenship behaviour; voluntary work force; corporate social responsibility.

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