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Revista Facultad de Ingeniería Universidad de Antioquia
versão impressa ISSN 0120-6230
Resumo
FLORES RIOS, Brenda L et al. Interpreting the mexican standards for software process implementation and capacity assessment under a knowledge management approach. Rev.fac.ing.univ. Antioquia [online]. 2014, n.71, pp.85-100. ISSN 0120-6230.
This paper presents the involvement of Knowledge Management in Process Improvement when applying Mexican Standards for software process implementation (NMX-I-059-NYCE-2011) and process capability assessment (NMX-I-15504-NYCE-2010). We discuss and characterize the types of knowledge found in a software development company. From this characterization, we distinguish the first two levels of knowledge involved in a software process improvement project based on knowledge.
Palavras-chave : Knowledge management; software process improvement.