Resumo

MACIA-BARBER, Carlos. Extrinsic Self-regulation in Journalistic Ventures.: The Grupo 16 Experience. Palabra Clave [online]. 2009, vol.12, n.2, pp.269-286. ISSN 0122-8285.

It is not often that a media organization equips itself with an internal system for self-regulation such as a press ombudsman. Rarely is someone appointed from outside the editorial department (consistent with the archetype advocated by The Washington Post), and the designation of a person who is not a member of the profession is an exceptional event (as in the case of Il Messaggero). There was a pioneering and unique experience in Spain that combined both these factors. Baptized as the Readers' Correspondent, it was brought about through the creation of Grupo 16. The benefits of that initiative included, among others, the nature of the position, the selection of those chosen to occupy it, readers' familiarization with the task of journalism and their right to information, and encouragement to interaction with the audience. The shortcomings concerned the absence of regulations, a certain amount of confusion in fulfilling the mission entrusted to the ombudsman, poor participation on the part of the public, not enough articles published, and the paltry manifestation of explanations provided by directors and writers.

Palavras-chave : Ombudsman; self-regulation; journalistic deontology; press; journalistic venture; Grupo 16; Spain.

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