Objective

To evaluate the user's profile and waiting time for endodontic treatment at the Center of Dental Specialties (CDS) Positivo, located in the city of Curitiba, PR. Brazil.

Methods

This is a cross-sectional study using primary data from 77 patients queue specialty of Endodontics, from March to July 2017. Data collected were: waiting time, sex, age, referenced teeth and number of referrals per Public Service Health Unit.

Results

The mean waiting time was approximately 11 months. Of the total, 56% were female, with a mean age of 35.5 years. The most referenced teeth were the lower posterior.

Conclusion

Waiting time in queue is considered long, which requires a greater dialogue with the primary attention for the formulation of strategies aimed at the reduction of the oral diseases and the greater professional capacity for the diagnosis and the conduction of the cases.