Resumo

RODRIGUEZ IBAGUE, Luis Fernando; SANCHEZ MEDINA, Andrés Felipe; ZAMORA RESTREPO, Paola Andrea  e  ARAYA VELIZ, Luis Alejandro. Comparative Analysis of the Quality Processes in Physiotherapy/Kinesiology of Colombia and Chile. Rev. Cienc. Salud [online]. 2015, vol.13, n.2, pp.187-204. ISSN 1692-7273.  https://doi.org/10.12804/revsalud13.02.2015.05.

Introduction: The initiatives in Latin American reforms frame a concern to ensure universal coverage and provide quality services, thus the quality management has become one of the most important issues in the 21^st century, especially in health issues. Objectives: To characterize the health habilitation/authorization and accreditation processes of kinesiological services in Colombia and Chile, from the perspective of health quality. Methodology: A descriptive comparative analysis between countries (Colombia and Chile) in terms of quality processes in Kinesiology was conducted, showing similarities and differences related to quality assurance. Discussion: Both countries have similar standards in terms of health habilitation/authorization and accreditation. Currently, in both countries issues are discussed such as patient safety, patient's rights and duties, infrastructure, access, care assessment, human talent, and others; all for the sake of ensuring service quality, that is currently developing and is been incorporated into the services organizational culture. Conclusions: Reviewing literature, poor documentation towards quality processes, specifically for kinesiology is evidenced. It is therefore important to provide to the academic community analysis of standards required for health habilitation and accreditation, thus contributing to enriching the administration and management area of our profession.

Palavras-chave : Kinesiology; quality; accreditation; enabling and health.

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