Resumo

CASILLAS CARDENAS, Olga Lidia. Intervention in suffering, relations, and secondary traumatic stress. Trab. soc. [online]. 2018, vol.20, n.1, pp.103-130. ISSN 2256-5493.

The article discusses the intervention process as a network of relations that triggers a symbolic exchange between the individuals receiving help and the social worker and that may produce Secondary Traumatic Stress. It shows that symbolic relations of reciprocity and giving correspond to the social issues, emotional trauma, and vulnerability of the person receiving help, and that the frequent empathetic over-involvement and loss of professional objectivity on the part of the social workers can be detrimental to their health. The article proposes a relational intervention model for interventions and for the management of prevention projects aimed at the self-care of those professionals providing emotional support.

Palavras-chave : secondary traumatic stress; relational intervention; relational intervention model; relations; social suffering.

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