Resumo

MONTERO-YAYA, Karol Liceth; CORTES-OLARTE, Gonzalo Andrés  e  HERNANDEZ-GONZALEZ, Ángel Uriel. Burnout syndrome in Colombian police and its relationship with the benefits and incentives system. LogosCyT [online]. 2020, vol.12, n.2, pp.32-43.  Epub 05-Out-2020. ISSN 2145-594X.  https://doi.org/10.22335/rlct.v12i2.1161.

This article presents the results of the study carried out in the units of the Metropolitan Police of Bogotá, Cali and Barranquilla, in order to analyze whether there is a relationship between the criteria from which burnout syndrome is diagnosed and the benefits and incentives system that the Colombian National Police offers to the uniformed workers who work in the surveillance specialty. For this, a descriptive correlational design was used along with a sample of 1,817 police officers. Among the instruments applied included the Maslach Burnout Inventory-General Survey (MBI-GS) and the Institutional Survey of Benefits and Incentives; the correlation was performed using the Spearman's Rho statistical test. No prevalence of burnout syndrome was found in the study population and more than half of the police officers stated that in the last year they had received one or more benefits and incentives. In the correlation it was found that the only benefit that reduces the levels of emotional exhaustion and cynicism are recreational activities. In terms of incentives, being congratulated in public seems to mitigate emotional burnout. It is necessary and opportune that psychosocial interventions are carried out to reduce the levels of emotional exhaustion and cynicism, in order to improve the quality of life and well-being of the police; otherwise, the levels of emotional exhaustion and depersonalization could increase to the point of exacerbating the signs and symptoms of the syndrome.

Palavras-chave : burnout; cynicism; emotional exhaustion; professional efficacy; incentives; police.

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