Resumo

MARTINEZ CRESPO, Jenny  e  GIRALDO MARIN, Lillyana María. THE ORGANIZATION AN ITS ADAPTATION TO INFORMATION AND COMMUNICATION TECHNOLOGIES IN THE KNOWLEDGE MANAGEMENT PROCESS. Semest. Econ. [online]. 2012, vol.15, n.32, pp.161-184. ISSN 0120-6346.

The advance of information and communication technologies and their impact in the organizational world is undeniable. Organizations have adapted to the logic of interaction, connectivity and actions that these technologies offer. The typical traditionally managed business has a competitive disadvantage compared with businesses that have a flexible structure, strategies constructed on intangible goods that generate value and cultures that enable collective interaction for knowledge management. However, the observation and analysis of this relationship in some companies in the city of Medellin show that technology advancements in information and technology, as support for the knowledge management process, are implemented in rigid and pyramidal structures which are not part of the main policies and strategies of the business and under already constructed cultural schemes based on standardization, measurement and control. Thus arises the reflection on the underlying difficulty of the administrative management (strategy, structure and culture) in applying these technologies in the knowledge management processes in their organizations. In the sense, this analysis emerges form the impact assessment on the implementation of knowledge management processes in some companies of Antioquia; Projects supported on information and communication technologies.

Palavras-chave : Organizational management; knowledge management; information and comunication technology.

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