Resumo

SAAVEDRA-GUTIERREZ, Sandra Milena  e  RIASCOS-ERAZO, Sandra Cristina. Theoretical relationship between absorption capacity, knowledge transfer and innovation in service companies. Entramado [online]. 2024, vol.20, n.1, pp.1-.  Epub 07-Maio-2024. ISSN 1900-3803.  https://doi.org/10.18041/1900-3803/entramado.1.10370.

Knowledge transfer absorption capacity and innovation are key factors for the success of companies. The purpose of this article is to study the theoretical relationship between the concepts: of absorption capacity knowledge transfer and innovation in service companies, through bibliometric research addressing 506 scientific articles. The results indicate that there is a positive theoretical relationship between absorption capacity and innovation, knowledge transfer and innovation as well as between knowledge transfer and absorption capacity, it is worth highlighting the impact of these concepts and their relationship with business management, and their importance to strengthen competitiveness and innovation, especially in the processes of service organizations.

Palavras-chave : Absorption capacity; knowledge transfer; innovation; process innovation; bibliometric; competitiveness; service companies; knowledge management.

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