Serviços Personalizados
Journal
Artigo
Indicadores
- Citado por SciELO
- Acessos
Links relacionados
- Citado por Google
- Similares em SciELO
- Similares em Google
Compartilhar
CES Odontología
versão impressa ISSN 0120-971X
Resumo
PEREZ-BAQUERO, Bibiana María; SANCHEZ-ALFARO, Luis Alberto e GRANDAS-RAMIREZ, Ángela Liliana. Dentiseñas-Colombia, mock-up for App to facilitate communication between Dentist and Hearing-Impaired Person. CES odontol. [online]. 2020, vol.33, n.2, pp.49-61. Epub 13-Jul-2021. ISSN 0120-971X. https://doi.org/10.21615/cesodon.33.2.5.
Introduction and objective:
In Colombia there are healthcare-related barriers to access to dental consultation related to the non-recognition of Hearing-Impaired Person as a subject with another communicative modality; therefore, it was proposed to design the mock-up for an App in Colombian Sign Language to facilitate communication between the Dentist and Hearing-Impaired Person in the first-time consultation, informed consent and the phase of prevention and oral health promotion.
Materials and methods:
Study with two components: a qualitative one, where semi-structured interviews were carried out with 23 participants and identified the phrases facilitating communication between Dentist and Hearing-Impaired Person. And another technological one that proposes the design of the prototype of the App, which along with its videos was valued by the participants.
Results:
Is presented the theoretical support related to the App, to promote assertive communication between Dentist and Hearing-Impaired Person, based on 6 categories: empathy, communication process, communication tools, ethics of care, interculturality and healthcare-related barriers. The mock-up for the App is shown with 20 phrases in LSC and subtitled to identify its usability.
Conclusion:
The mock-up of the App designed facilitates the interaction between Dentist and Hearing-Impaired Person, improves the dental experience during the attention process and encourages the inclusion of Hearing-Impaired Person in decision-making.
Palavras-chave : communication barriers; hearing-impaired person; sign language; mobile applications.